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FAQ

Lost Transcript/Certificate

I lost my official transcript/certificate for one of the course/workshops. Can I retrieve the transcript?

Yes, a reprint of the transcript or certificate is available at a cost of $20. Please allow three to five working days for CEC to process your request.

 

Payment

Can I pay by NETS or credit card?

There are no NETS or credit card terminals at CEC. However, you can make payment using your NETS card at any AXS station. From the main page, follow this path: Services, SMU, Centre for English Communication (CEC).

 

If I leave half-way through the course/workshop, will I get a refund?

No, there is no refund once course fees are paid and processed.

Last updated on 13 Aug 2015 .