Frequently Asked Questions

Lost Transcript/Certificate

Yes, a reprint of the transcript or certificate is available at a cost of $20. Please allow three to five working days for CEC to process your request.


Payment

There are no NETS or credit card terminals at CEC. However, you can make payment using your NETS card at any AXS station. From the main page, follow this path: Services, SMU, Centre for English Communication (CEC).

No, there is no refund once course fees are paid and processed.